Privacy Policy
Last Updated: February 15, 2025
At selvarionexo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial strategy platform and related services. We operate in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Information We Collect
We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. The types of personal information we may collect include:
Personal Information You Provide
Automatically Collected Information
How We Use Your Information
We use the personal information we collect for various purposes related to providing and improving our business strategy education services. Our primary uses include:
We will only use your personal information for the purposes for which it was collected, or for compatible purposes, unless we obtain your consent for new uses.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the limited circumstances outlined below:
Service Providers
We may share your information with trusted service providers who assist us in operating our platform, conducting business, or providing services to you. These providers are contractually required to protect your information and use it only for the specified purposes.
Legal Requirements
We may disclose your information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, subject to the same privacy protections outlined in this policy.
Data Retention and Storage
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our data retention practices include:
| Information Type | Retention Period | Purpose |
|---|---|---|
| Account Information | Duration of active account plus 7 years | Legal compliance and business records |
| Payment Records | 7 years from transaction date | Tax and regulatory requirements |
| Communications | 3 years from last contact | Customer service and support |
| Usage Analytics | 2 years from collection | Platform improvement and development |
We store your information on secure servers located in Canada and may use cloud services that comply with Canadian data protection requirements. All storage facilities and service providers must meet our security standards and contractual obligations.
Your Privacy Rights
Under Canadian privacy law, you have several rights regarding your personal information. These rights include:
Access and Correction
You have the right to access your personal information in our possession and to request corrections if you believe any information is inaccurate or incomplete. We will respond to access requests within 30 days.
Withdrawal of Consent
Where we rely on your consent to process personal information, you may withdraw that consent at any time. Note that withdrawal may limit our ability to provide certain services to you.
Data Portability
You may request a copy of your personal information in a structured, commonly used format. We will provide this information within a reasonable timeframe and in compliance with applicable laws.
To exercise any of these rights, please contact our Privacy Officer using the information provided at the end of this policy. We may require verification of your identity before processing your request.
Security Measures
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We continuously review and update our security measures to address emerging threats and maintain the highest level of protection possible.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality.
Types of Cookies We Use
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on our website and indicating the revision date. For significant changes, we may provide additional notification through email or platform announcements.
Your continued use of our services after any changes to this Privacy Policy constitutes acceptance of those changes. We encourage you to review this policy regularly to stay informed about how we protect your information.
Privacy Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Officer:
selvarionexo Privacy Officer
40 Gillingham Dr, Brampton, ON L6X 4X7, Canada
Phone: +16048234408
Email: info@selvarionexo.com
We are committed to addressing your privacy concerns promptly and will respond to all inquiries within 30 days of receipt.